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Sarah Shaw

Sarah Shaw is a content writer that doesn't make you want to fake a meeting. She's curious about the mechanics of how things actually work, spots the slip between intention and reality, and writes for people who need to know "what's in it for me?" Her storytelling turns corporate speak into conversations. Witty when it counts, invested in her readers, and genuinely playful about the serious stuff. Grab a seat, she's all ears.

172 articles

Appointments The Doyle Collection Appoints Katie Farrell as Chief Commercial Officer

The Doyle Collection Appoints Katie Farrell as Chief Commercial Officer

The Doyle Collection has appointed Katie Farrell as Chief Commercial Officer, promoting her into a group-level role that places her…

By Sarah Shaw ·
News World Cup Fails to Deliver Expected US Hospitality Jobs Lift as Leisure Hiring Falls in June

World Cup Fails to Deliver Expected US Hospitality Jobs Lift as Leisure Hiring Falls in June

The 2026 FIFA World Cup has not yet produced the hospitality hiring surge many analysts expected in the United States,…

By Sarah Shaw ·
Appointments Accor Appoints Enrica Tomei as Senior P&C Operations Business Partner Mediterranean

Accor Appoints Enrica Tomei as Senior P&C Operations Business Partner Mediterranean

Accor has appointed Enrica Tomei as Senior P&C Operations Business Partner Mediterranean, with the role based in Madrid. The move…

By Sarah Shaw ·
News Choice Hotels Asia-Pac Extends NBL Partnership for 2026-27 Season

Choice Hotels Asia-Pac Extends NBL Partnership for 2026-27 Season

Choice Hotels Asia-Pac has renewed its partnership with the National Basketball League for the NBL27 season, extending its role as…

By Sarah Shaw ·
News Hyatt to Debut Alila in Japan with 2028 Hakone Onsen Retreat

Hyatt to Debut Alila in Japan with 2028 Hakone Onsen Retreat

Hyatt Hotels Corporation has announced plans to introduce its Alila brand to Japan with the opening of Alila Sengokuhara Hakone…

By Sarah Shaw ·
Appointments Capella Hotel Group Appoints Feisal Jaffer as Chief Development Officer Amid Global Expansion Push

Capella Hotel Group Appoints Feisal Jaffer as Chief Development Officer Amid Global Expansion Push

Capella Hotel Group has appointed Feisal Jaffer as Chief Development Officer, marking a significant senior leadership move as the Singapore-based…

By Sarah Shaw ·
Book Review Book Review: People and Culture by David Liddle

Book Review: People and Culture by David Liddle

Most organisations claim that people are their greatest asset. Fewer behave as though this is true when decisions become difficult,…

By Sarah Shaw ·
News Horst Schulze Joins SHTM Gallery of Honour as Ritz-Carlton’s Service Legacy Takes Centre Stage

Horst Schulze Joins SHTM Gallery of Honour as Ritz-Carlton’s Service Legacy Takes Centre Stage

The hospitality pioneer’s recognition is more than a career milestone—it is a reminder that enduring service cultures are built through…

By Sarah Shaw ·
News India’s Leading Corporate Travel Company Yatra Online Names Malay Kant Ghorai as Chief Experience Officer

India’s Leading Corporate Travel Company Yatra Online Names Malay Kant Ghorai as Chief Experience Officer

Yatra Online has appointed Malay Kant Ghorai as Chief Experience Officer, reinforcing its leadership bench at a pivotal moment in…

By Sarah Shaw ·
Appointments Hyatt appoints Adam Rohman as Head of Americas, signalling new chapter for regional leadership

Hyatt appoints Adam Rohman as Head of Americas, signalling new chapter for regional leadership

Hyatt Hotels Corporation has appointed Adam Rohman as Head of Americas, with the longtime company executive set to take charge…

By Sarah Shaw ·