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Leadership & Management

Insights, analysis and the latest stories from our newsroom — curated for HR and hospitality leaders.

The Manager Shortage Nobody’s Talking About
Spotlight
The Manager Shortage Nobody’s Talking About
While headlines fixate on frontline staffing crises, a quieter emergency is unfolding. Experienced middle managers are leaving faster than organisations can develop replacements – and the pipeline of willing successors…
By Sarah Shaw · 6 Jan 2026 · 4 min read

Latest in Leadership & Management

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Leadership & ManagementHow Leadership is Being Redefined in a Hybrid World
How Leadership is Being Redefined in a Hybrid World
Harness the power of hybrid leadership to enhance team dynamics and performance in a distributed work environment.
By Sarah Shaw · 5 Nov 2025
Leadership & ManagementUnveiling the Craft of Leading Hotel Teams with Purpose
Unveiling the Craft of Leading Hotel Teams with Purpose
In hospitality, managing a team goes far beyond creating rotas or ensuring operational boxes get ticked. When done well, it…
By Karl Wood · 15 Jun 2025
Leadership & ManagementHR in 2025: Turning Challenges into Catalysts for Change
HR in 2025: Turning Challenges into Catalysts for Change
By Karl Wood | Adapted in British English, aligned with his leadership voice Let’s be candid: the workplace of 2025…
By Karl Wood · 8 Jun 2025
Leadership & ManagementRedefining Leadership in a Brave New World of Work
Redefining Leadership in a Brave New World of Work
Let’s be frank, leadership has always been about navigating complexity. But the current landscape feels less like steering a ship…
By Karl Wood · 5 Jun 2025
Leadership & ManagementReinforcing Trust at Work: A Practical Guide for Leaders
Reinforcing Trust at Work: A Practical Guide for Leaders
As HR professionals, we spend a great deal of our time focused on performance, engagement and retention. But what’s the…
By Steve Rogers · 31 May 2025
Leadership & ManagementLeading with Heart: Why Empathy Isn’t Optional Anymore
Leading with Heart: Why Empathy Isn’t Optional Anymore
The workplace has fundamentally changed, hasn’t it? You’ve likely witnessed this transformation yourself – whether you’re navigating hybrid working policies,…
By Steve Rogers · 28 May 2025
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Leadership & ManagementUnlocking Empathy: The Leadership Edge Hidden in Plain Sight
Unlocking Empathy: The Leadership Edge Hidden in Plain Sight
Let’s be honest with one another. As HR leaders, we’re constantly juggling priorities, and often the so-called ‘soft skills’ get…
By Steve Rogers · 28 May 2025
Leadership & ManagementWhen an Employee Is Arrested: A Leadership Opportunity in Disguise
When an Employee Is Arrested: A Leadership Opportunity in Disguise
That’s the call, isn’t it? The one that always comes out of the blue.You’re halfway through your morning coffee, trying…
By Sarah Shaw · 13 May 2025
Leadership & ManagementLeadership in 2025: A New Chapter for HR and the Managers They Support
Leadership in 2025: A New Chapter for HR and the Managers They Support
Let’s be frank, leadership is at a crossroads. Across every industry I speak to, the expectations we place on our…
By Josef Hoffman · 29 Apr 2025
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