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HR Technology & Innovation

Insights, analysis and the latest stories from our newsroom — curated for HR and hospitality leaders.

Why does your hotel’s data privacy training keep missing the point?
Learning & Development
Why does your hotel’s data privacy training keep missing the point?
Hospitality has a data problem. Not a collection problem – that part is working rather well. The average hotel stay now generates dozens of data touchpoints before a guest even…
By Sasha Brown · 8 Apr 2026 · 4 min read

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NewsThe Landmark London Partners with IRIS to Overhaul In-Room Dining Services
The Landmark London Partners with IRIS to Overhaul In-Room Dining Services
The Landmark London, one of the capital’s most celebrated Victorian-era hotels, has partnered with digital F&B specialist IRIS to overhaul…
By Sarah Shaw · 13 Jan 2026
HR Technology & InnovationTechnology, budgets and belonging: Inside our new 2026 hospitality HR planning eBook
Technology, budgets and belonging: Inside our new 2026 hospitality HR planning eBook
The hospitality industry has weathered disruptions before. But this time, the labour crisis runs deeper than a seasonal staffing shortage…
By Sarah Shaw · 3 Jan 2026
SpotlightTechnology Should Serve Staff, Not Replace Them: A 2026 Wake-Up Call
Technology Should Serve Staff, Not Replace Them: A 2026 Wake-Up Call
As the industry enters 2026, a fundamental tension is emerging in boardrooms and HR offices across the sector: is technology…
By SK · 30 Dec 2025
HR Technology & InnovationAI Adoption Quadruples as Workplace Training Lags Behind
AI Adoption Quadruples as Workplace Training Lags Behind
Artificial intelligence adoption across American workplaces has quadrupled in just two years, yet employer-provided training programmes have failed to keep…
By Sarah Shaw · 14 Dec 2025
HR Technology & InnovationWhy Hospitality Lags Behind in Skills-First Hiring and How HR Leaders Can Close the Gap?
Why Hospitality Lags Behind in Skills-First Hiring and How HR Leaders Can Close the Gap?
Hospitality faces a stark paradox. The sector is forecast to create 91 million new jobs by 2035 according to the…
By Sarah Shaw · 21 Nov 2025
HR Technology & InnovationAI transformation set to automate 60% of hotel operations by 2030
AI transformation set to automate 60% of hotel operations by 2030
Hospitality operators face a defining moment as artificial intelligence transitions from experimental technology to operational necessity, fundamentally reshaping how hotels…
By Karl Wood · 12 Nov 2025
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HR Technology & InnovationReimagining HR in the Not-for-Profit Sector: Technology as a Catalyst for Impact
Reimagining HR in the Not-for-Profit Sector: Technology as a Catalyst for Impact
For those of us working in the not-for-profit sector, we know our roles extend far beyond a simple job title.…
By Steve Rogers · 7 Nov 2025
HR Technology & InnovationReimagining HR: Leaving Legacy Systems Behind
Reimagining HR: Leaving Legacy Systems Behind
There was a time when Human Resources operated more like a back-office ledger than a strategic driver. File-heavy, policy-bound, and…
By Sasha Brown · 7 Nov 2025
HR Technology & InnovationAre You Automating for Efficiency or Empowerment? Rethinking the Role of HR Technology
Are You Automating for Efficiency or Empowerment? Rethinking the Role of HR Technology
We’ve all seen it happen in any growing organisation. There’s a point where the processes that once provided stability start…
By Karl Wood · 11 Jun 2025
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