News
Taj Hessischer Hof Frankfurt marks Taj debut in continental Europe
IHCL has opened Taj Hessischer Hof Frankfurt, a 126-key hotel near the Frankfurt Exhibition Centre and the Taj brand’s first address in continental Europe.
This Week's Roundup
Movers & Shakers
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Spotlight Investigations
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Spotlight
India’s Next Big Real Estate Story Might Be Hospitality
There was a time when hotels simply followed cities. A city became important. Business arrived. Tourism picked up. Hotels followed. Increasingly, the relationship appears to be reversing. Hotels are no…
Read Full Investigation →Luxury Travellers Shift from Peak Summer to Cooler, Private and Off-Season Escapes
Luxury travellers are beginning to redraw the seasonal map of high-end hospitality, with new 2026 booking…
The Middle East has survived this before. Here is what it costs.
Key Takeaways Oxford Economics projects the conflict will erase between US$34 billion and US$56 billion in…
Spotlight
The $4 billion shift in how people socialise and why hotels are leaving it on the table.
Three Key Takeaways Hotel beverage revenues at banquets fell 2% in the first half of 2025…
Talent & Workforce Watch
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Talent & Workforce
Four Years, One Assumption, and the Long Walk Back to Trust
The silence after a well-made argument tells you something has shifted. No screen can carry it. No video call transmits the handshake…
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Talent & Workforce
Hiring Internationally? What UK Hospitality Operators Need to Know
For UK hospitality businesses struggling to fill roles, looking beyond domestic recruitment can seem like an obvious solution. The sector's demand for…
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Talent & Workforce
Five Scheduling Habits That Reduce No-Shows and Burnout in Hospitality
Staff shortages remain one of hospitality's most persistent headaches. According to Hospitality Action's 2025 Mental Health Survey, 57% of workers now cite…
Read Full Story →Anyone who’s tried to onboard someone remotely knows the challenge: how do you create genuine connection and belonging when you’re all working through screens? It’s one of those situations where the old playbook simply doesn’t work. Your new starter’s first impression shapes everything that follows. They’re forming opinions about your organisation, their role and whether…
Karl Wood
Editor-at-Large
Product Reviews
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Featured Review
Rippling Review: The Platform That Wants to Run Your Entire Business
Rippling brings HR, payroll, IT and finance into one connected platform, helping businesses manage their workforce, automate everyday tasks and reduce administrative complexity.
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Workforce Management
Planday Review: The Scheduling Tool That Actually Understands Shift Work
Planday helps shift-based businesses create staff rotas, track working hours and coordinate teams, with tools to manage availability, simplify shift swaps and monitor staffing costs.
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HR Software
Factorial HR Review: What 8,000+ Companies Know That You Don’t
Most HR software promises simplicity, then quietly creates chaos. Factorial HR is one of the rare exceptions
Read Review →Artificial intelligence is moving into hospitality HR through a very practical door. It can screen applications, answer routine employee questions, suggest learning content, forecast staffing needs and help build rotas. In a sector shaped by shift work, seasonal demand, multilingual teams and high-volume recruitment, that promise is understandably attractive. AI is already being applied both…
SK
Editor, WINC Wire
Book Review
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Most organisations claim that people are their greatest asset. Fewer behave as though this is true when decisions become difficult, performance slips or conflict appears. That gap between stated values and everyday practice is…
Read Full Review →Artificial intelligence has created no shortage of anxious conversations about the future of work. Will people become less valuable? Which…
Read →Mid-career is a strange place to stand. You are experienced enough to know what you are capable of, established enough…
Read →I picked up Mita Mallick's The Devil Emails at Midnight because the title alone felt like a personal attack. Anyone…
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Library & Resources
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Free E-book
The Hospitality HR Planning Blueprint
About this guide Hospitality doesn’t run on a nine-to-five calendar, and generic corporate workforce planning rarely survives contact with a…
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The CHRO’s Strategic Guide
About this guide The CHRO’s Strategic Guide 2026 is a planning companion for people leaders who need to turn strategy…
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The HR Tech Selection Protocol
About this guide Too many HR systems end up as shelfware: bought with good intentions, then under-used, poorly integrated or…
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Inclusive Excellence in Hospitality
About this guide Inclusive Excellence in Hospitality helps hospitality leaders put a practical diversity, equity and inclusion roadmap in place…
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