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Kate Ling promoted to senior vice president of people operations at Qatar Airways
The Qatar Airways executive returns to a dedicated people role after five years in global business services, with a stated…
Melayne Williamson appointed chief people officer at Aboriginal Hostels
The experienced Aboriginal HR leader joins the accommodation provider as it puts cultural safety, workforce capability and resident outcomes at…
Explaining hotel pay bands: a manager conversation guide
Line managers need more than a salary range to discuss pay well. This guide helps them explain an established band…
An inclusive uniform review for hotel teams
Uniforms and everyday equipment affect how hotel colleagues work. Use a structured review to identify avoidable barriers before renewing a…
How to run inclusive multilingual hotel briefings
A briefing is only useful if colleagues can understand it and ask questions. A practical approach for multilingual hotel teams,…
Accessible promotion assessments for hotel teams
An internal promotion exercise should reveal whether someone can do the next role. It should not accidentally test their ability…
How to audit access to internal hotel vacancies
A vacancy can be advertised internally and still be invisible to half the hotel. This audit follows the employee journey…
How to measure manager capability through behaviour and team outcomes
Build a fair development review for hospitality managers by combining observed management practice, team feedback and contextualised outcomes over time.
How to read hospitality salary surveys without misleading comparisons
A practical salary-survey reading guide for hospitality HR leaders, with worked comparisons and a checklist for separating useful evidence from…
How to evaluate a hospitality retention pilot with a comparison group
A better retention rate does not prove a pilot worked. This guide sets out a practical comparison design, the questions…