Friday, June 19, 2026

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HR & Hospitality

Friday, June 19, 2026

HR & Hospitality

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Mews secures $300 million to accelerate AI-driven hotel operations

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Hospitality software provider Mews has raised $300 million in a Series D funding round, valuing the Amsterdam-based company at $2.5 billion and marking what it claims is the largest investment ever in hospitality software.

The round was led by EQT Growth, with participation from new investors Atomico and HarbourVest Partners alongside existing backers Kinnevik, Battery Ventures and Tiger Global. The investment brings Mews’ total funding to approximately $475 million.

The capital will fund expansion of the company’s artificial intelligence capabilities, embedding what the industry terms “agent-driven systems” across its platform to automate complex hotel workflows, reduce operational burden on staff and accelerate product development.

Growth trajectory

Mews reported strong performance in 2025, with SaaS gross profit increasing by 55 per cent year-on-year. The platform processed 42.3 million checked-in reservations during the year, with 3.2 million of those handled through self-service kiosks.

The company’s proprietary Mews Spaces feature – which allows hotels to sell meeting rooms, event spaces and other non-room inventory – generated $537 million in additional revenue for hoteliers through more than two million bookings.

Platform transaction volume reached $19.7 billion annually, while the customer base grew to approximately 15,000 properties across 85 countries, with more than 132,000 monthly active hotel professionals using the system.

Technology vision

Founded in 2012 by Richard Valtr while developing a hotel in his native Prague, Mews was built on the premise that hospitality technology was decades behind other industries. Valtr had grown frustrated with legacy property management systems that made integrating new technology solutions unnecessarily complex.

“Hospitality is the business of experiences,” Valtr said. “The validation for our product from the market is clear, in both the US and Europe, and it is great to see how we are now powering ahead of any other hospitality company in terms of AI and agentic hospitality.”

CEO Matt Welle, who joined in 2013 and assumed the chief executive role in 2017, framed the funding as enabling a fundamental shift in how hotels operate.

“We are engineering an operating system that is changing how hoteliers interact with their guests,” Welle said. “Mews exists to handle the operational complexity so hoteliers can focus on what matters: making hospitality even more fun, profitable, and fulfilling.”

Strategic direction

The investment follows Mews’ acquisition of DataChat, a generative AI analytics platform, marking the company’s fourteenth acquisition to date. In January 2026, Mews was named the top property management system for the third consecutive year and the leading hotel point-of-sale system by Hotel Tech Report.

Kirk Lepke, partner at EQT Growth, said the investment reflects recognition that hospitality remains underserved by modern technology infrastructure.

“Hospitality is one of the world’s largest industries, yet its core systems remain decades behind,” Lepke said. “Mews is creating a modern technology standard, an AI-enabled hospitality operating system that helps solve the fragmentation we see in the industry.”

Beyond AI development, Mews will expand its payments infrastructure and fintech capabilities, embedding commerce more deeply into core hotel operations. The company also plans continued international expansion across North America and Europe, where it has concentrated growth efforts.

Market context

The funding arrives during a period of sustained investor interest in travel technology, though the broader startup funding environment has tightened. Mews raised $75 million in early 2025 led by Tiger Global, while competitors like Canary Technologies secured Series D funding and TravelPerk raised $200 million at a $2.7 billion valuation.

The hospitality technology market remains fragmented, with legacy providers like Oracle competing against cloud-native challengers. Mews has positioned itself as a comprehensive platform spanning property management, point of sale, revenue management, housekeeping and payments – an approach its leadership compares to how Toast consolidated restaurant technology.

For hotel operators, the investment signals continued development of tools designed to address persistent industry challenges: labour shortages, rising operational costs and the growing expectation of personalised guest experiences. The emphasis on AI-driven automation reflects broader sector trends toward reducing reliance on manual processes while maintaining service quality.

The funding round is subject to customary regulatory closing conditions.

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