With over 25 years of experience in the hospitality industry, from The Ritz-Carlton to Orient-Express, I’ve seen firsthand the power of a truly inclusive workplace. I wrote this book to provide a clear, actionable roadmap for HR leaders and operators. My goal is to help you build a best-in-class HR strategy that not only brings your commercial vision to life but also adds profound social value through Diversity, Equity, and Inclusion.