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Marriott Bonvoy surpasses 250 million loyalty members globally Roland Fasel named President & COO of Capella Hotel Group Hyatt accelerates India expansion with 15 new signings in 90 days CIPD Q1 2026: Hospitality turnover drops 6% year-on-year Oracle HRMS launches hospitality-specific AI scheduling modules UK Hospitality calls for emergency visa reforms ahead of summer season Neetu Mistry appointed Managing Director, UK & Ireland at IHG Hotels Marriott Bonvoy surpasses 250 million loyalty members globally Roland Fasel named President & COO of Capella Hotel Group Hyatt accelerates India expansion with 15 new signings in 90 days CIPD Q1 2026: Hospitality turnover drops 6% year-on-year Oracle HRMS launches hospitality-specific AI scheduling modules UK Hospitality calls for emergency visa reforms ahead of summer season Neetu Mistry appointed Managing Director, UK & Ireland at IHG Hotels

HR & Hospitality

Latest

Marriott Bonvoy surpasses 250 million loyalty members globally Roland Fasel named President & COO of Capella Hotel Group Hyatt accelerates India expansion with 15 new signings in 90 days CIPD Q1 2026: Hospitality turnover drops 6% year-on-year Oracle HRMS launches hospitality-specific AI scheduling modules UK Hospitality calls for emergency visa reforms ahead of summer season Neetu Mistry appointed Managing Director, UK & Ireland at IHG Hotels Marriott Bonvoy surpasses 250 million loyalty members globally Roland Fasel named President & COO of Capella Hotel Group Hyatt accelerates India expansion with 15 new signings in 90 days CIPD Q1 2026: Hospitality turnover drops 6% year-on-year Oracle HRMS launches hospitality-specific AI scheduling modules UK Hospitality calls for emergency visa reforms ahead of summer season Neetu Mistry appointed Managing Director, UK & Ireland at IHG Hotels

Home Tag Customer Excellence

Tag: Customer Excellence

Employee Engagement

The Engagement Advantage: How Motivated Teams Fuel Customer Excellence

Let’s be honest, the term ’employee engagement’ can sometimes feel like just another piece of HR jargon, something we trot ...