Case Studies & Best Practices
How real organisations solve real people problems. Case studies and proven practices from hotel groups, service businesses and employers worldwide, covering compliance, engagement, apprenticeships, culture and technology, with clear lessons HR teams can adapt for their own workplaces.
Latest in Case Studies & Best Practices

Apprenticeships in 2024: The Overlooked Growth Engine for SMEs
Let’s be honest, in the current business climate, some of the most effective tools are the ones we all tend…

Rethinking Unfair Dismissal: A Strategic and Human-Centric Approach to Protecting Your Organisation
Let’s be frank, having to let someone go is one of the most challenging parts of our job. We’ve all…

From Check-Ins to Community: How HR Can Turn Hospitality into a Movement
For decades in hospitality, we’ve been conditioned to chase the numbers, haven’t we? Occupancy rates, RevPAR, those all-important NPS scores.…

How Technology is Rewriting the Rulebook on Learning and Work
Let’s be honest, we’re all seeing a fundamental shift in the world of work. For years, we’ve relied on traditional…

Neurodiversity at Work: A Missed Opportunity or a Competitive Edge?
We’re all navigating a business climate that feels defined by constant change and reinvention, aren’t we? The companies that are…

Mastering Global Workforces: A People-First Playbook for HR Leaders
Stepping beyond our borders is no longer just a milestone for the annual report; it’s a fundamental shift in how…
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A Fair Share: Preparing for the New Tipping Legislation in Hospitality
From 1st October 2024, the Employment (Allocation of Tips) Act 2023 becomes law, and frankly, it’s about time. With over…
