Essential Hospitality HR Policies

About this guide

Most independent hospitality businesses start without a library of HR policies. Questions are answered informally and that often works well in the early days. As the team grows and more managers make decisions, the same situation can start to be handled in different ways.

Essential Hospitality HR Policies helps you identify the policies you actually need. It focuses on the foundations that support good people management, so managers have a fair process to follow when they are under pressure and employees know what to expect.

What’s inside

• Why hospitality businesses need clear HR policies
• The essential hospitality HR policies, explained
• Policies your business may also need
• A policy health check to review what you already have
• Common mistakes to avoid

Who it’s for

• Owners and managers of independent hospitality businesses
• Growing businesses adding supervisors or a second site
• Anyone reviewing an employee handbook

Part of the WINC HR Confidence Guide Series

This is guide 02 of 8 in the WINC HR Confidence Guide Series: free, practical guides for owners and managers of independent hotels, restaurants, pubs and cafés who want to make better people decisions without the jargon. Each guide pairs plain-English guidance with checklists, questions and space to plan. Guidance is for UK use (England and Wales) and is not legal advice.