Hospitality HR Health Check
A practical self-assessment for independent hospitality businesses. Review your people practices across nine areas, see where you are strong and choose the few improvements that will matter most.
What you’ll learn
- 01
Score your business across nine areas, from leadership and culture to compliance and future skills
- 02
Spot the gaps that depend on one manager, an unwritten process or a single shift
- 03
Turn your results into a simple 90-day HR improvement plan
About this guide
Running an independent hospitality business leaves little time to stand back and look at how people are managed as a whole. Problems tend to be handled as they arrive, one shift at a time.
The Hospitality HR Health Check gives you the structure to do that review. It is not an audit or a test you can fail. It is a set of honest questions that help you recognise what is already working, notice where practices are inconsistent and decide where a small number of changes would make the biggest difference.
What’s inside
- How to use the health check, with yes, partly and no scoring
- Nine health check sections: leadership and culture; recruitment and onboarding; performance and development; communication and engagement; employee relations; wellbeing, attendance and absence; policies, compliance and governance; learning and future capability; and the bigger picture
- Reflection prompts after every section
- Understanding your results and turning insight into action
- A 90-day HR improvement plan template
Who it’s for
- Owners and general managers of independent hotels, restaurants, pubs and cafés
- Operations and HR leads in small hospitality groups
- Anyone taking over a site who wants a clear picture of its people practices
Part of the WINC HR Confidence Guide Series
This is guide 01 of 8 in the WINC HR Confidence Guide Series: free, practical guides for owners and managers of independent hotels, restaurants, pubs and cafés who want to make better people decisions without the jargon. Each guide pairs plain-English guidance with checklists, questions and space to plan. Guidance is for UK use (England and Wales) and is not legal advice.
How to get your copy
- Enter your detailsAdd your name and work email in the form.
- Check your inboxYour download link arrives within a few minutes.
- Put it to workUse the PDF with your team, and get the Thursday Briefing for more.


